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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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00 Snowe

July 16, 2026

5  out of  5
rating by 00 Snowe
"Always very friendly, respectful, and helpful!! Kelly made getting extra coverage that I needed a breeze and was a delight to work with!"
We responded:
"Thank you so much for your wonderful feedback of us here at Erica Barnes’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Erica Barnes’s Insurance Team "
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Tyrus Williams

July 10, 2026

5  out of  5
rating by Tyrus Williams
"Kelly was great. Great experience! Very nice, professional, and very willing to answer all questions and concerns with patience and care."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Erica Barnes’s Team. "
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Conner Lawson

July 9, 2026

5  out of  5
rating by Conner Lawson
"Kelly is always great to work with. Makes switching or adding vehicles very easy"
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Tammy Bright

July 6, 2026

5  out of  5
rating by Tammy Bright
"Kelly was great to work with, very nice, answered all of my questions and helped me get the home coverage that I needed!!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Erica Barnes’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lebanon ."
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Keith Thornberry

June 18, 2026

5  out of  5
rating by Keith Thornberry
"Kelly was great to work with, she was able to get my concern resolved quickly."
We responded:
"Keith, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Erica Barnes’s Team—we are always here to help!"
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Lexy Smith

May 28, 2026

5  out of  5
rating by Lexy Smith
"Amazing staff, super kind and very helpful in answering all my questions. Brooke was the first person I talked to and she was so friendly in directing me to where I needed to go!"
We responded:
"Thank you for the fantastic review, Lexy! We are always here to help with your insurance needs here in Lebanon . "
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eddie smith

May 27, 2026

5  out of  5
rating by eddie smith
"Awesome people to work with!!"
We responded:
"Wow, thank you for the 5-star review, eddie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Kaleb Ibarra

April 16, 2026

5  out of  5
rating by Kaleb Ibarra
"Kelly C reached out to me within a few minutes of requesting a quote online and entering my info. She walked me through my options and had quotes and coverages in my inbox within the hour. Kelly answered all my questions (a ton), helped me get every discount I qualified for, and was incredibly patient while I shopped around. When the State Farm quotes ultimately came in at the best home rate by far AND cut my auto policies in half for the same coverage, I gave Kelly a call and had everything set up in a few minutes."
We responded:
"Kaleb, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Erica Barnes’s Team—we are always here to help!"
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amy walston

April 13, 2026

5  out of  5
rating by amy walston
"Kelly was amazing to work with! She listened, explained, and answered all my questions with impeccable knowledge. Thank you Kelly!"
We responded:
"amy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Erica Barnes’s Team—we are always here to help!"
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Kendra Shemwell

March 23, 2026

5  out of  5
rating by Kendra Shemwell
"I love the insurance, but most of all I love the customer service and how they’re always looking out for my best interest! Kelly was wonderful this morning!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Erica Barnes’s Team. "
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Dee Dee B

March 20, 2026

5  out of  5
rating by Dee Dee B
"Very helpful"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Delana Willett

February 28, 2026

5  out of  5
rating by Delana Willett
"Kelly was super sweet! Very fast and got exactly what I needed in a matter of minutes so glad I decided to switch to State Farm!"
We responded:
"Thank you so much for the 5-stars, Delana! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Erica Barnes’s Team anytime."
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Chasity

February 26, 2026

5  out of  5
rating by Chasity
"Kelly was very friendly and informed on all aspects of the services offered. She helped me get the right auto/renters insurance policy that fit my needs and budget. 10/10"
We responded:
"Wow, thank you for the 5-star review, Chasity! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Brandon

February 20, 2026

5  out of  5
rating by Brandon
"Kelly the best fast easy to work gets things done right"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Erica Barnes’s Team! We deeply appreciate your kind words here in Lebanon . "
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Alexis Gootee

February 4, 2026

5  out of  5
rating by Alexis Gootee
"Kelly made my experience so easy, she was wonderful to work! Kelly and Erica both was very helpful and patient 10/10 recommend!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Erica Barnes’s Team. "
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Jenny Higdon

December 5, 2025

5  out of  5
rating by Jenny Higdon
"Kelly at State Farm is wonderful to work with. Kelly is our go to, fast and friendly service. Call for your quote today!"
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Christy Waldridge

December 1, 2025

5  out of  5
rating by Christy Waldridge
"Truly a very pleasant experience. They helped me save a lot of money. Really good people to work with."
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Katlyn Wheatley

December 1, 2025

5  out of  5
rating by Katlyn Wheatley
"Very helpful very budget friendly very nice and kind"
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jospeh logan

November 25, 2025

5  out of  5
rating by jospeh logan
"Easy to work with and every helpful"
We responded:
"Thank you!"
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Becky Wagner

November 24, 2025

5  out of  5
rating by Becky Wagner
"Always friendly and very helpful. Kelly was amazing today when we got a new truck and she got us taken care of promptly"
We responded:
"Kelly is the best!"
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Makenzie Coulter

November 19, 2025

5  out of  5
rating by Makenzie Coulter
"Kelly made my experience so easy! She has been great to work with. Definitely recommend."
We responded:
"We appreciate your kind words! "
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Felicia Sperry

November 10, 2025

5  out of  5
rating by Felicia Sperry
"Kelly is so good I go to her for all my needs thanks so much"
We responded:
"Thanks, Felicia!"
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seldon orberson

October 15, 2025

5  out of  5
rating by seldon orberson
"Kelly is very quick with adjusting my policy on the fly. She was very quick to process the changes I needed coming home from deployment so I was able to just get in my car and drive myself home."
We responded:
"Kelly goes above and beyond! "
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Tammy Maddox

October 13, 2025

5  out of  5
rating by Tammy Maddox
"Dezire was very helpful in getting us a wonderful quote. We decided State Farm was the insurance for us. She was fast and courteous. If you are looking for a company that puts you first this is the place to go."
We responded:
"Dezire is a rockstar! 🙌"
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P3TR0Z

October 9, 2025

5  out of  5
rating by P3TR0Z
"Great quick experience A++"
We responded:
"Thank you! "