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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stella Daniels

September 3, 2026

5  out of  5
rating by Stella Daniels
"I love my state farm agents been with them for a while and they have always help me with any ? Question i have had"
We responded:
"Thanks so much for the amazing review, Stella! We really appreciate your support here in Lebanon. Just reach out anytime if you need us - we’re here for you. "
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Cathy Newton

September 1, 2026

5  out of  5
rating by Cathy Newton
"Very good service delivered great service"
We responded:
"Thanks so much for the fantastic rating, Cathy! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Caroline Butcher

August 27, 2026

5  out of  5
rating by Caroline Butcher
"Kelly was very responsive and always helpful when I need something!
Highly recommend"
We responded:
"Thank you so much for the 5 stars, Caroline! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Christy Waldridge

August 22, 2026

5  out of  5
rating by Christy Waldridge
"Kelly is on point!! Great customer service and so helpful. I can't say enough good things about Erica and her staff."
We responded:
"Thank you so much for the 5 stars, Christy! We truly appreciate your feedback and are always happy to help whenever you need us. "
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M M

August 20, 2026

5  out of  5
rating by M M
"Erica and her team are always quick to respond, and are so helpful with all my questions!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Logan Hardin

August 20, 2026

5  out of  5
rating by Logan Hardin
"My experience at state farm in Lebanon Ky was awesome! My agent, Kelly was very very helpful with getting me my insurance and life insurance. She is very kind and great at what she does. I would recommend this place of business!!!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Erica Barnes’s team. "
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Gina Perkins

August 20, 2026

5  out of  5
rating by Gina Perkins
"We love Erica and her team! Always fast to respond and helpful."
We responded:
"Gina, thank you for taking the time to leave such a great review - we’re so grateful for you!"
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Kelly Neudigate

August 19, 2026

5  out of  5
rating by Kelly Neudigate
"State Farm has been wonderful to me. Reasonable prices. My agent and her team is the best by far, everyone is super polite and will help with anything they can."
We responded:
"Hi Kelly, thank you for the wonderful review!"
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amy walston

July 28, 2026

5  out of  5
rating by amy walston
"Kelly was amazing to work with! She listened, explained, and answered all my questions with impeccable knowledge. Thank you Kelly!"
We responded:
"amy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Erica Barnes’s Team—we are always here to help!"
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Buddy and Kassi Stumph

July 24, 2026

5  out of  5
rating by Buddy and Kassi Stumph
"Kelly was amazing, made my transaction of adding a vehicle easy and seamless! I love State Farm"
We responded:
"Thank you for the 5-star review of Erica Barnes’s team - we really appreciate your kind words! "
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logan wilson

July 21, 2026

5  out of  5
rating by logan wilson
"Kelly always handles my insurance promptly and professionally. If I need it done and need it done correctly the team at Lebanon State Farm gets it done!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Erica Barnes’s team. "
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00 Snowe

July 16, 2026

5  out of  5
rating by 00 Snowe
"Always very friendly, respectful, and helpful!! Kelly made getting extra coverage that I needed a breeze and was a delight to work with!"
We responded:
"Thank you so much for your wonderful feedback of us here at Erica Barnes’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Erica Barnes’s Insurance Team "
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Tyrus Williams

July 10, 2026

5  out of  5
rating by Tyrus Williams
"Kelly was great. Great experience! Very nice, professional, and very willing to answer all questions and concerns with patience and care."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Erica Barnes’s Team. "
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Conner Lawson

July 9, 2026

5  out of  5
rating by Conner Lawson
"Kelly is always great to work with. Makes switching or adding vehicles very easy"
We responded:
"Thank you so much for the 5-stars, Conner! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Erica Barnes’s Team anytime."
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Tammy Bright

July 6, 2026

5  out of  5
rating by Tammy Bright
"Kelly was great to work with, very nice, answered all of my questions and helped me get the home coverage that I needed!!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Erica Barnes’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Lebanon ."
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Keith Thornberry

June 18, 2026

5  out of  5
rating by Keith Thornberry
"Kelly was great to work with, she was able to get my concern resolved quickly."
We responded:
"Keith, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Erica Barnes’s Team—we are always here to help!"
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Lexy Smith

May 28, 2026

5  out of  5
rating by Lexy Smith
"Amazing staff, super kind and very helpful in answering all my questions. Brooke was the first person I talked to and she was so friendly in directing me to where I needed to go!"
We responded:
"Thank you for the fantastic review, Lexy! We are always here to help with your insurance needs here in Lebanon . "
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eddie smith

May 27, 2026

5  out of  5
rating by eddie smith
"Awesome people to work with!!"
We responded:
"Wow, thank you for the 5-star review, eddie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Kaleb Ibarra

April 16, 2026

5  out of  5
rating by Kaleb Ibarra
"Kelly C reached out to me within a few minutes of requesting a quote online and entering my info. She walked me through my options and had quotes and coverages in my inbox within the hour. Kelly answered all my questions (a ton), helped me get every discount I qualified for, and was incredibly patient while I shopped around. When the State Farm quotes ultimately came in at the best home rate by far AND cut my auto policies in half for the same coverage, I gave Kelly a call and had everything set up in a few minutes."
We responded:
"Kaleb, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Erica Barnes’s Team—we are always here to help!"
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Kendra Shemwell

March 23, 2026

5  out of  5
rating by Kendra Shemwell
"I love the insurance, but most of all I love the customer service and how they’re always looking out for my best interest! Kelly was wonderful this morning!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Erica Barnes’s Team. "
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Dee Dee B

March 20, 2026

5  out of  5
rating by Dee Dee B
"Very helpful"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Delana Willett

February 28, 2026

5  out of  5
rating by Delana Willett
"Kelly was super sweet! Very fast and got exactly what I needed in a matter of minutes so glad I decided to switch to State Farm!"
We responded:
"Thank you so much for the 5-stars, Delana! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Erica Barnes’s Team anytime."
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Chasity

February 26, 2026

5  out of  5
rating by Chasity
"Kelly was very friendly and informed on all aspects of the services offered. She helped me get the right auto/renters insurance policy that fit my needs and budget. 10/10"
We responded:
"Wow, thank you for the 5-star review, Chasity! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Brandon

February 20, 2026

5  out of  5
rating by Brandon
"Kelly the best fast easy to work gets things done right"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Erica Barnes’s Team! We deeply appreciate your kind words here in Lebanon . "
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Alexis Gootee

February 4, 2026

5  out of  5
rating by Alexis Gootee
"Kelly made my experience so easy, she was wonderful to work! Kelly and Erica both was very helpful and patient 10/10 recommend!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Erica Barnes’s Team. "